1. Communication Channels

We may communicate with you through various channels including SMS, email, and messaging apps such as Apple’s Game Center, Facebook, Google, Instagram, Pinterest, Twitter, Whatsapp, Viber, and Zoom. These communications may be on behalf of IB PropTech or our affiliates.

2. Authorization for Communication

By providing your contact information, you authorize IB PropTech and its affiliates to send you telemarketing promotions and other communications using an automatic telephone dialing system or prerecorded voice and text messages. This authorization is not a condition for purchasing any property, goods, or services.

3. Changes to Communication Policy

We reserve the right to modify this Communication Policy at any time. Updates will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes indicates acceptance of the revised policy.

4. Service Availability

Our communication services are offered on an “as is” basis. They may not be available in all areas or through all carriers, and IB PropTech may modify or discontinue these services without notice. We are not responsible for any technical failures or delays and may cease communication at our discretion.

5. Text Alerts

If you opt into text alerts, you will receive updates related to your orders and product delivery. Message frequency and content will vary. While IB PropTech does not charge for text alerts, standard message and data rates from your carrier may apply. You may opt out of text alerts at any time by replying "STOP" to any text message.

6. Types of Messages

Conversational SMS/Text Messaging: One-on-one messages with existing customers or known contacts. Verbal and written permission is generally not required, known as implied consent.

Informational SMS/Text Messaging: Messages providing information where you have given express permission to be contacted. This can be through text opt-in, forms, websites, or verbally.

Promotional SMS/Text Messaging: Messages that promote or market our services. You must provide express consent to receive these messages.

7. Text Message Call-to-Action (CTA)

We may include CTAs in our text messages to prompt specific actions, such as paying invoices or visiting websites. Message and data rates may apply based on your mobile phone contract. You may opt out of receiving these messages by texting "STOP" or "UNSUBSCRIBE."

8. Call Recording

IB PropTech may record phone calls for quality monitoring, training, compliance, and safeguarding purposes. Personal data collected will be processed in accordance with relevant legislation, including GDPR. Calls will not be monitored unless necessary for compliance, quality checks, or other stated purposes. By continuing a call, you consent to recording.

9. Facebook and Other Platforms

We may access and use information from your social media accounts if you connect them to our services. This may include basic account information and permissions you grant.

10. Data Collection from Contests and Surveys

We collect personal information from contests, giveaways, and surveys. This data may be used as described in our policies.

11. Legal Compliance and Third Parties

We may share your information as required by law or to protect our rights.

12. Interactions with Other Users

Your interactions with other users may be visible to them, including your name and activity descriptions.

13. Sale or Bankruptcy

In the event of a business reorganization, merger, or acquisition, your information may be transferred to the new entity. If we go out of business or enter bankruptcy, your data may be transferred as part of the assets.

14. Opt-Out

To stop receiving communications from us, you may:

• Reply STOP to opt out of further messaging.
• Contact us directly using the contact information below.

15. Contact Us

For questions about this Communication Policy, please contact us at:

16. Dispute Resolution

All disputes related to this policy or our services will be resolved through binding arbitration rather than court trials. Class actions are not permitted. The arbitration will be conducted by the American Arbitration Association under its Consumer Arbitration Rules.