This Policy governs the information practices of Ibproptech.com and its affiliates or subsidiaries (“we,” “us,” and “our”) regarding your use of the Services offered on Ibproptech.com’s websites, products, tools, promotions, and any other services that refer to this Policy. You authorize Ibproptech, its corporate parents, affiliates, and partners to send you telemarketing promotions through automated telephone dialing systems, artificial or prerecorded voices, and text messages for products or services that may be of interest to you, beyond those for which you have already applied. However, you are not required to sign this agreement to purchase any property, goods, or services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may modify this Privacy Policy at any time and for any reason, and we will update the “Last Updated” to reflect such changes. You will be informed of any changes by the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each modification. Please review this Policy carefully before using or submitting any information through or in connection with the Services. By accessing any part of the Services, you consent to the collection, use, and disclosure of your information as outlined in this Policy. If you do not agree with this Policy, please refrain from using the Services. As we update and expand our offerings, we will continue to assess and revise this Policy, and any changes will be posted on our website. If there are significant changes to this Policy, we will provide you with notice as required by law. Your continued use of the Services signifies your acceptance of the terms of the updated Policy.
Information You Provide Directly To Us
We may collect information from you in a variety of ways, such as when you:
- Respond to our communications or communicate with us;
- Register for an account;
- Use certain features that require your information to function;
- Fill out a survey;
- Provide us with Feedback;
- Request certain features (e.g., newsletters, updates, and other products); or
- Post User Content, including comments, to or on any of our Services.
The information you provide directly to us may include, but is not limited to:
- (i) name; (ii) email address; (iii) physical addresses (e.g. your place of work); (iv) phone number; (v) birthdate; (vi) details about properties you are interested in and your preferences related to home searches (vii) photographs and audio/video content; and (viii) financial information.
Information that is Passively or Automatically Collected
i. Device/Usage Information
We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. As described further below, we may collect and analyze information such as (a) IP addresses, geolocation information, unique device identifiers, IMEI and TCP/IP address, and other information about your computer or device(s), browser types, browser language, operating system, mobile device carrier information, the state or country from which you accessed the Services; and (b) information related to the ways in which you interact with the Services, such as: referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages, and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
ii. Cookies and Other Electronic Technologies
We may also collect data about your use of the Services through the use of Internet server logs, cookies, and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering content and advertisements specific to your inferred interests; (v) perform searches and analytics; and (vi) assist with security administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files. Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads, and/or email, and that are designed to provide useful information like ad impressions or clicks, measure the popularity of the Services and associated advertising, and to access user cookies. We also may include Web beacons in email messages, newsletters, and other electronic communications to determine whether the message has been opened and for other analytics, personalization, and advertising. As we adopt additional technologies, we may also gather additional information through other methods.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including cookies and local storage objects with the Flash management tools available on Adobe’s website. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.
iii. Location Information
We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), and may use that information to customize the Services with location-based information and features. We may use such information to improve the Services, including providing you with location-based features (e.g. to identify listings that may interest you). To deliver customized content and advertising, we may share your location information with our Members, vendors, or advertisers. If you access the Services through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details. If you disable certain functions, you may be unable to use certain parts of the Services.
iv. Information from Third Parties
We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may combine information that we collect from you through the Services with information that we obtain from such third parties and information derived from any other products or services we provide.
v. Collection of information across personal devices
Sometimes we (or our service providers) may use the information we collect – for instance, log-in credentials, IP addresses, hashed email addresses, and unique mobile device identifiers – to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computers), or work with providers that do this, in order to tailor content, features, and advertising better, and provide you with a seamless experience across the devices you use to access the Services.
How We Use Your Information
We may use the information we collect from and about you for the following purposes:
- For the purposes for which you provided it;
- To recognize and authenticate you on the Services;
- To initiate or to provide the features, services, and products available through the Services;
- To process transactions and send related information such as confirmations and invoices;
- To send you information about your relationship or transactions with us, technical notices, updates, account or security alerts, or other communications, such as newsletters to which you have subscribed;
- To contact you with information, surveys, or services that we believe may be of interest to you both regarding our products and services.
- To process and respond to your inquiries;
- For internal research and reporting;
- To monitor and analyze trends, usage, and activities in connection with our Services and for statistical purposes;
- To measure, improve, and understand the effectiveness of content, features, and Services, or develop new Services;
- To personalize the content and advertising that you see on the Services or on other websites;
- To facilitate the sending of SMS messages that provide information to you in response to your inquiries and on behalf of an agent you are communicating with;
- With your consent, to call or send you SMS messages regarding our Services as well as your relationship with us or offers or services that may interest you;
- To detect, investigate, and prevent fraud and other illegal activities;
- To enforce the legal terms that govern your use of the Services; and
- To administer and troubleshoot the Services.
Consent and Privacy Protection
Please note that we may combine information that we collect from you and about you (including automatically-collected information) from one part of our Services with information that we collect from you and about you from other parts of our Services.
We may aggregate and/or de-identify information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research, analytics, and marketing purposes.
We may communicate with you through SMS, Whatsapp, LinkedIn, Facebook Emails, Apps, or through any available channel on behalf of ourselves, our affiliates, and advertisers.
You are authorizing IB PropTech and its corporate sibling partner entities to deliver or cause to be delivered to you telemarketing promotions for products or services in addition to those about which you are applying, but that may be of interest to you using an automatic telephone dialing system or an artificial or prerecorded voice and text messages to the phone numbers you provided above. You are not required to sign this agreement as a condition of purchasing any property, goods, or services.
Consent varies based on the types of conversations the company has with its clients. (Conversational, Informational, Promotional, etc.) and on the nature of the conversation (Transactional or Promotional).
Conversational SMS/text messaging is a one-on-one two-way conversation between the company and its existing customers or known contacts with an existing business relationship.
If a customer texts us first and we respond quickly with a single message, then it is likely conversational. As long as the company responds with relevant information, then verbal and written permission is not required. This is called implied consent.
Informational SMS/Text & Voice Recordings: Informational messaging takes place when a contact gives the company their phone number and agrees to be contacted in the future. For informational text messaging, the customer does need to agree to receive texts specifically for informational purposes.
This is called express permission. Contacts may grant us this permission via text opt-in, on a form, on a website, verbally, or with written permission.
We prioritize your privacy and the protection of your personal data. We do not share personal information, including phone numbers, with third parties, affiliates, or partners for marketing or promotional purposes. Your consent to receive text messages from IB Proptech is exclusively for our use and cannot be transferred to any other party or business. For instance, if you consent to receive texts from us, this consent cannot be used by any other business.
Promotional Text Messaging: Promotional texts are texts that directly promote, market, and sell your business, or its services. Contacts may sign a form, check a box online, etc. to receive promotional text messages.